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质量目标:
THE QUALITY OBJECTIVES:
a) 严格执行国家及相关行业标准规范,对国家强制性、自愿性认证产品实行严格控制生产;
b) 全面导入 IS09001-2015 质量管理体系运营,保证产品质量;
c)实现质量承偌,让客户放心和满意使用我公司产品,力求客户满意度达98%以上。
A) Strictly implement of related national and industry standards, a strict control of production for national compulsory, voluntary certification product of;
B)We use an comprehensive IS09001-2015 quality management system to ensure product quality;
C) To realize the commitment of quality; to let the customers really experience to rest assured and use our products with satisfaction and strive to make the customer satisfaction achieve more than 98%. |
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产品质量承诺:
PRODUCT QUALITY PROMISE:
a) 产品质量严格执行国标及规范,并按合同条款认真履行;
b) 我公司所提供的产品,质保期为二年,质保期内出现质量问题免费维修、调换;
c) 所用产品均实行标牌、合格证、说明书随行制;
建立专业售前、售中、售后服务队伍,随时为用户提供专业的技术咨询、指导、调试、
培训等服务,尽一切努力满足用户需求。
A) product quality produce according of GB and norms, and also according to the terms of the contract;
B) Our company products, warranty period is two years, quality problems during the warranty period for free repair, exchange;
C) All products used signs, certificate, manual accompany;
A professional pre-sale, sale, service team, ready to provide users with professional
technical advice, guidance, debugging, training and other services, make every effort to
meet customer needs. |
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交货承诺:
THE DELIVERY PROMISE:
a) 严格按照合同规定,履行交货时限,保证所提供产品的完整性,确保客户如期安装使用;
b) 严格按照合同所指定的交货地点、交货方式执行,确保产品的安全性和可靠性;
c) 不论客户订货量大小,我公司承诺保质保量,按时完成供货任务。
A) Strictly in accordance with the contract, fulfil delivery time limitation, ensure the integrity of the provided products to ensure that customers install and use on scheduled;
B) strictly in accordance with the place and way of delivery specified in the contract, ensure the d product safety and reliability;
C) Whether the amount of orders, our company promised for quality and quantity, on time and complete delivery |
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售后服务承诺:
AFTER-SALES SERVICE PROMISE:
a) 为客户做到:快速、果断、准确、周到、彻底的服务;
b) 为客户免费提供产品安装指导和维保培训;
c) 保证产品在质保期内使用程度达到要求,并建立客户档案,定期进行产品质量跟踪服务;
d) 建立完善的服务体系网络,实行本地化服务,及时解决客户在使用产品过程中遇到的技术难题或其它问题的后顾之忧;
e) 24 小时响应客户需求,在接到客户故障诉求电话或通知后,北京辖区 24 小时内到位为客户服务。
A) Doing for customers: rapid, decisive, accurate, thoughtful and thorough services;
B) To provide free product installation guide and maintenance training;
C) Ensure the products meet the use requirements during products warranty period, and build customer profiles, regular product quality tracking services;
D) Establish a sound service system network, the implementation of localization services and timely solutions to the technical problems when problems happened during customers using;
E) 24 hours to respond to customer needs, after receiving customer fault calls or demands notice, within 24 hours arriving service within Beijing area |